Privacy Policy
Effective Date: 12.04.2026.
At Benevides Plumbing Service, LLC, we value the privacy of our customers in Hawaii. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.benevidesplumbing.com or use our plumbing services.
1. Information We Collect
We collect information that helps us provide plumbing services and communicate with you.
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Personal Information: Name, physical service address, email address, and phone number (collected when you request a quote or book a service).
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Payment Information: If you pay online, we use third-party processors. We do not store your full credit card details on our servers.
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Technical Data: IP address, browser type, and usage data via cookies to improve our website performance.
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2. How We Use Your Information
We use your data strictly for business purposes:
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To schedule and fulfill plumbing service requests.
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To send invoices, receipts, and service updates.
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To respond to your inquiries or emergencies.
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To send occasional promotional offers (you may opt-out at any time).
3. Information Sharing & Disclosure
We do not sell your personal information. We only share data with:
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Service Providers: Software used for scheduling (e.g., Housecall Pro, Jobber) or payment processing (e.g., Stripe, Square).
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Legal Compliance: If required by Hawaii state law or a valid legal request.
4. Your Rights (Hawaii Residents)
In accordance with Hawaii’s privacy standards, you have the right to:
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Access: Request a copy of the personal data we hold about you.
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Correction: Request that we update or fix inaccurate information.
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Deletion: Request that we delete your personal information (subject to legal record-keeping requirements for business transactions).
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Opt-Out: Unsubscribe from any marketing communications via the "Unsubscribe" link in our emails.
5. Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to use caution when sharing sensitive information online.
6. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect information from children.
7. Changes to This Policy
We may update this policy periodically to reflect changes in our practices or Hawaii law. The "Effective Date" at the top will indicate the latest revision.
8. Contact Us
If you have questions about your privacy, please contact us at:
Benevides Plumbing, 18-4305 N Glenwood Rd, Mountain View, HI 96771.
Phone: 808-960-3399,